Starting or trading

Selling online on your own

For anyone selling, or about to, through Instagram, WhatsApp or their own website instead of a marketplace: setting up, photos, payments, shipping and returns.

1. 01Selling on InstagramSet up an Instagram business profile that turns followers into orders.6 min · ends with business page
2. 02Product photos on a phoneTake product photos with a phone that make people stop scrolling and trust what they see.5 min · ends with business page
3. 03Do you need a website?Decide whether a website earns its keep yet, and what the simplest one should have.5 min · ends with business page
4. 04Online payments and cash on deliveryChoose how online customers pay you, and keep cash on delivery from turning into returns.6 min · ends with ask anything
5. 05Packing, shipping and returnsPack and ship orders that arrive whole, and handle returns without losing the customer or the margin.6 min · ends with ask anything